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3 Killer Secrets for Closing the Sale
by Brian Tracy
"Inherently, each one of us has the substance within to achieve
whatever our goals and dreams define. What is missing from each of us
is the training, education, knowledge and insight to utilize what we
already have."
-- Mark Twain |
FACT: Selling is the only profession wherein your potential earnings are
beyond what 95% of the world's population could ever earn -- but only if you know
how to close the sale.
Selling is a wonderful profession. But oftentimes, because it is difficult to become
successful in sales, it is also considered one of the toughest professions in the
world.
As a salesperson, you need to be thankful that making the sale is so difficult,
because if it were easy, the field would be flooded with amateurs -- and the amount
of money you could earn would be greatly reduced. Your job is to find ways to
make the sales process easier so that you can become one of the highest paid
people in your field -- if not the world.
The Major Challenge in Selling
Closing the sale is perhaps the most stressful and challenging part of the sales
process. This is where the rubber meets the proverbial road.
Hi, I'm Brian Tracy -- and there are secrets I know that can unlock the real
firepower that lies dormant in your very own selling skills -- and these secrets will
change the course of your sales career forever. Im going to reveal 3 closing secrets
that can easily triple your sales in the next 90 days.
You may have heard about my high-powered sales seminars attended by
approximately 400,000 men and women each year in 23 countries -- or perhaps you
have come across one of my 16 best-selling books or 300 learning programs.
The 3 killer secrets that I'm about to reveal are key excerpts from courses I've
taught to salespeople all over the world. Many of the sales professionals who have
learned these secrets have gone on to become the biggest money-makers in the
sales industry. If you master these lessons, and practice them faithfully, I guarantee
that you will be far ahead of the pack.
Killer Closing Secret #1: The Preference Close
The first technique is the Alternative Close -- also called the Preference Close. It is
based on the fact that people like to have choices. They don't like to be given what
may sound like an ultimatum to either buy it or not buy it.
To apply this technique, you simply structure your close by saying, "Which of
these would you prefer, A or B?"
With the alternative close, whichever one your prospect customer selects, you
would make a sale either way. You should always try to give the customer two
choices. Even if you are selling a single product, you can give him two choices with
regard to payment or delivery, for instance.
For example, "Would you like this delivered to your office or to your home
address?" "Will that be MasterCard or Visa?" "Would you like the ATM 26 or the
ATM 30?" And so on.
Killer Closing Secret #2: The Secondary Close
The second closing technique is the Secondary Close. This is extremely popular. It
is a way of helping your customer make a big decision by having him make a small
decision that assumes the big decision. Instead of asking the customer to go ahead
with the product or service, you ask a question about a peripheral detail, the
acceptance of which means that he has decided to buy the larger product.
For example, you could ask, "Would you want this shipped in a wooden crate, or
would cardboard be all right?" "Would you like us to include the drapes and rods
in the offer?" "Did you want the standard rims or would you like the customized
racing rims on your car?"
In each case, if your prospect agrees to or chooses the smaller item, he has
indirectly said, "Yes" to the entire offering. People often find it easier to agree to
small details than they do to making a larger commitment. That's why this is
sometimes called the Incremental Close, where you obtain commitment bit by bit to
the entire offer.
Killer Closing Secret #3: The Authorization Close
The third closing technique is the Authorization Close, which is often used to
conclude multimillion-dollar transactions.
Here's how it works:
At the end of the sales conversation, you simply ask if the prospect has any
questions or concerns that haven't been covered. If the prospect has no further
questions or concerns, you take out the contract, open it up to the signature page,
place a check mark where the prospect has to sign, and push it over to him saying,
"Well then, if you will just authorize this, we'll get started on it right away."
The word "authorize" is better than the word "sign" because it is less threatening.
A check mark is better than an X. Offering to "get started right away" is better than
sitting there hoping for the best.
However you do it, be prepared to ask for the order in whichever way seems
appropriate at the moment.
Brian Tracy is a million-dollar master of peak sales performance and personal
success strategies. As the world-renowned creator of 300 video and audio learning
programs, and the best-selling author of 16 books, his ideas and approaches are
used by most of the big money makers and the superstars of selling. In his
RealVideo course, "24 Techniques for Closing the Sale," Brian shows you powerful
tactics that can double or triple your sales closing rate -- and teach you how to
sell 50% to 100% of all prospects that you come in contact with -- all in just 63
minutes.
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